
SHIPPING & RETURNS POLICY
At Brianna's Organics, we strive to deliver your orders as quickly and efficiently as possible. Due to high demand, our current processing times are 5-7 business days. Once your order has been processed, you will receive a confirmation email with tracking information as soon as your package is shipped.
Shipping Details:
1. Processing Times: All orders are processed within 5-7 business days.
2. Shipping Times: Delivery times vary depending on your location and the shipping method chosen at checkout.
3. Tracking Information: A tracking number will be provided once your order has been shipped. You can use this number to monitor your package’s journey to your doorstep.
We appreciate your patience and understanding as we work to ensure every order meets our high-quality standards. If you have any questions or concerns about your order, please don’t hesitate to contact us!
Return & Replacement Policy:
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We do not accept returns on any hair growth products.
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Replacements are only provided if your item arrives broken. You have 24 hours to send us an email at briannaorganics@gmail.com and include a photo of your broken item to request a replacement.
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We do not offer refunds for items that are damaged due to being dropped or mishandled.
Important Note:
Please handle our products with care. Our entire collection is made out of glass, and while we take every precaution to ensure safe delivery, it is crucial to exercise caution when handling our products to avoid damage.