Privacy Policy

Last updated: August 25, 2026

At Brianna’s Organics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Brianna’s Organics (“Brianna’s Organics,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit www.briannaorganics.com, make a purchase, contact us, subscribe to marketing communications, or otherwise interact with our services.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer and sell our products.

By using our Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the Website.

For questions about this Privacy Policy or our privacy practices, please visit our Contact page or email briannaorganicshelpdesk@gmail.com.

Personal Information We Collect

Depending on how you interact with our Website, we may collect the following categories of personal information:

Information You Provide

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Account information, if you create a customer account

• Order and purchase information

• Customer-service messages, reviews, comments, or other information you submit

• Marketing preferences

• Payment-related information necessary to complete your transaction

Information Collected Automatically

When you visit or use our Website, we and our service providers may automatically collect information such as:

• IP address

• Browser type

• Device type and operating system

• Device identifiers

• Pages viewed

• Products viewed or added to your cart

• Referring website or source

• Date and time of visits

• Shopping, checkout, and purchase activity

• Interactions with advertisements, emails, and Website features

• Cookie and similar technology information

Information From Third Parties

We may receive information from third parties that provide services to us, including:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Analytics providers

• Advertising and social-media platforms

• Email or text-message marketing providers

• Fraud-prevention and security providers

• Apps and integrations used to operate our store

The information we receive depends on your interaction with those services and the privacy settings you select.

How We Use Your Information

We may use personal information to:

• Process, fulfill, and deliver orders

• Process payments and refunds

• Send order confirmations, shipping updates, and service-related messages

• Create and manage customer accounts

• Provide customer service and respond to inquiries

• Verify transactions and prevent fraud, abuse, or security threats

• Maintain and improve our Website, products, and services

• Understand how visitors use our Website

• Personalize your shopping experience and product recommendations

• Display and measure advertising

• Create advertising audiences and evaluate campaign performance

• Send newsletters, product updates, restock announcements, and promotional offers when permitted

• Maintain business, tax, accounting, and transaction records

• Enforce our policies and protect our legal rights

• Comply with applicable laws, regulations, legal processes, and government requests

Shopify

Our online store is powered by Shopify. Shopify may collect and process personal information to provide hosting, checkout, payment, analytics, security, fraud-prevention, customer-account, and other e-commerce services.

Your information may be processed by Shopify and its service providers in locations outside your state, province, or country. Shopify’s handling of personal information is governed by its own privacy policies and terms.

Payment Information

Payments are processed securely through Shopify’s checkout and the payment providers or payment methods made available during checkout. These may include Shopify Payments, Shop Pay, PayPal, credit or debit card providers, digital wallets, and other supported payment services.

The specific payment options available to you will be displayed at checkout.

We do not directly store complete credit- or debit-card numbers on our own Website servers. Payment providers process payment information according to their own privacy policies, security practices, and terms.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, including to:

Service Providers

We may provide information to companies that perform services on our behalf, such as:

• Website hosting and e-commerce services

• Payment processing

• Shipping and order fulfillment

• Email and text-message delivery

• Customer support

• Analytics and Website performance

• Advertising and marketing

• Fraud prevention

• Information technology and security

• Accounting, legal, and professional services

These providers may use the information only as permitted by their agreements with us and applicable law.

Advertising and Analytics Partners

We may use analytics, advertising, and social-media tools such as Shopify Analytics, Google Analytics, Meta Pixel, Meta Conversions API, or similar technologies.

These tools may collect or receive information about Website visits, product views, cart activity, purchases, device information, and interactions with our advertisements. This information may be used to:

• Measure Website traffic and performance

• Understand customer behavior

• Measure advertising effectiveness

• Prevent duplicate or fraudulent activity

• Create or improve advertising audiences

• Display advertisements that may be more relevant to your interests

Depending on where you live, some advertising-related disclosures may be considered “selling,” “sharing,” or processing personal information for targeted advertising under applicable privacy laws, even when no money is exchanged.

We do not sell personal information for money. You may use any privacy-preference, cookie-setting, or data-sharing opt-out link displayed on our Website to manage eligible choices.

Business and Legal Purposes

We may disclose information:

• To comply with laws, court orders, subpoenas, or lawful government requests

• To investigate fraud, security concerns, or violations of our policies

• To protect our customers, business, property, or legal rights

• In connection with a business transaction, such as a merger, financing, acquisition, restructuring, or sale of assets

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve the Website.

These technologies may be used to:

• Keep the Website and checkout functioning

• Remember your cart and preferences

• Recognize returning visitors

• Maintain account and security features

• Analyze Website traffic and performance

• Understand how customers interact with products

• Measure advertisements and marketing campaigns

• Personalize content or advertising

Some cookies are necessary for the Website to function. Other cookies may be used for analytics, personalization, or advertising.

You may manage cookies through our cookie banner or privacy-preference tools, when displayed, and through your browser settings. Blocking certain cookies may affect Website functionality, account access, checkout, or saved preferences.

Email and Text-Message Marketing

When you subscribe to marketing communications, you may receive emails or text messages concerning:

• Product announcements

• Restocks

• Promotions

• Discounts

• Educational content

• Company updates

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

You may opt out of promotional text messages by following the instructions included in the message, such as replying STOP, when applicable.

Even after opting out of marketing, you may still receive non-promotional communications relating to orders, transactions, accounts, customer-service requests, or important policy updates.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide products and services

• Complete and document transactions

• Maintain customer accounts

• Comply with tax, accounting, and legal obligations

• Resolve disputes

• Enforce agreements

• Prevent fraud and security incidents

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no online transmission, electronic storage system, or security method is completely secure. We cannot guarantee absolute security or that unauthorized third parties will never defeat our safeguards.

You are responsible for maintaining the confidentiality of your account information and password, when applicable.

Your Privacy Rights and Choices

Depending on where you live, you may have rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request a copy of certain information

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Opt out of certain targeted advertising or data-sharing activities

• Appeal a decision regarding a privacy request, when applicable

• Receive equal service and pricing without unlawful discrimination for exercising a privacy right

These rights may be limited by applicable law. For example, we may need to retain information to complete a transaction, comply with legal obligations, prevent fraud, maintain business records, or protect legal rights.

To submit a privacy request, email briannaorganicshelpdesk@gmail.com or use our Contact page. We may need to verify your identity before completing a request.

An authorized agent may submit a request on your behalf where permitted by law, but we may require proof of authorization and identity verification.

Third-Party Websites and Services

Our Website may contain links to third-party websites, social-media platforms, payment services, or other services that we do not control.

This Privacy Policy does not apply to third-party privacy practices. We encourage you to review each third party’s privacy policy before providing personal information.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

Children’s Privacy

Our Website is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13. If we learn that we collected personal information from a child under 13 without legally required authorization, we will take reasonable steps to delete it.

A parent or legal guardian who believes that a child has submitted personal information may contact us at briannaorganicshelpdesk@gmail.com.

International Visitors

If you access our Website from outside the United States, your information may be transferred to, stored in, or processed in the United States, Canada, or other countries where Shopify and our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices

• Our Website or services

• Technology and service providers

• Legal or regulatory requirements

The revised policy will be posted on this page with an updated “Last updated” date. When required by law, we may provide additional notice of material changes.

Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

Brianna’s Organics
Website: www.briannaorganics.com
Email: briannaorganicshelpdesk@gmail.com
Contact page: Available through our Website