Refund policy

All Sales Are Final:
Due to the nature of our products and for hygiene reasons, we do not accept returns or exchanges.

Damaged or Defective Items:
If your order arrives damaged or you receive the wrong item, please contact us within 24 hours of delivery at briannaorganicshelpdesk@gmail.com  with your order number and a photo of the item. We will gladly replace the item or issue a refund.

Lost or Stolen Packages:
We are not responsible for lost or stolen packages. Once your order is shipped and tracking is provided, it is the customer’s responsibility to ensure safe delivery. We recommend contacting the carrier directly for assistance with lost packages